It is prohibited to give Kinder Surprise eggs to children below the age of 3. Eggs may content small toys, Lego parts or tiny pieces of puzzle. Risk of suffocation.
This web site is not owned or affiliated by the trademark owner Ferrero S.p.A. All rights are reserved by AnOL Ltd.
We are certain, that you asked yourself a question:
“How secured are my purchases on your website?”
“Will I receive my order after payment?”
“Will I receive my money back in case I have a problem with my order?”
We will try to answer on all those question by the following text:
All purchases and orders are going through official registered company called AnOL Ltd. Company is registered in Estonia. In the city called Tallinn. We also have a verified PayPal account that is why all payments through PayPal are secured. Any financial operations and order details will be stored for 7 years in our company, so at any time you can come back to us and we will provide you with appropriate invoice. You can also ask us to make receipt for any order you need.
Our business model is built using easy steps, which are showed below:
1. We receive order from you.
2. We buy products from warehouse.
3. We pack your order carefully and secure.
4. We send your package by secured registered air mail.
5. We send you tracking information and add it also to your PayPal transaction.
6. We are hoping to see you again in our online store.
If you are not satisfied with your order, you can return it to us for a full refund. We believe that in order to have the best possible online shopping experience, our customers should not pay for return shipping. All we ask is that you send items back to us in the original packaging and make sure that items are in the same condition as you received them.
We will exchange the defective item(s) if reported within 14 days after receiving your package. You can return unused items within 14 days after receiving them in post office. We will credit you the full amount of the item’s value back.
If item is damaged or has defects then we will do a full refund to your PayPal account, including shipping. It will be done after item(s) is(are) sent back to us, in case it is needed.
Return shipping money will be also paid you back, in case it is our mistake.
NB! it is also possible to resend ordered package again, if buyer agreed with it.
In some cases, the exporter (seller) may still need to be involved in export reporting and clearance processes, this means that seller can provide any invoices related to buyer’s order and shipping information.
We are asking you to do your payment through PayPal! If you do not have such opportunity, then write us a message and we will find a solution for you. You can also check that our PayPal account is fully verified and we are working with it during a long period of time.
We are sending our packages by secured air mail with tracking number. All orders are normally dispatched within 48 hours. Average delivery time to any point in the world is from 8 to 16 working days.
We are shipping orders verified Address in PayPal, if there is no special instruction from you. Sometimes package could be delayed for 1-2 weeks due to delays of the flight or custom issues. Please contact us in case your package is not received after one month.
How Can you trace your order online? Your package’s departure and arrival status can be checked using the tracking number displayed in your PayPal transaction.
Below is the list of online tracking websites, which can help you track your package:
United Kingdom: www.track.royalmail.com
South Korea: www.service.epost.go.kr
Other areas: ems.com.cn
Live tracking is only available after carriers have a chance to initially scan the package. Between time when package leaves our country and time when it arrives to your country, tracking number may not show your package location